Anytime, anywhere, any device
CRM & core banking agnostic
Connect any, or many
As-a-service, Cloud, on-premise
Insights and analytics
Security by design
E-signature, ID scan & capture
Complete customer lifecycle management
Leverage customer data and propose customized offers at the right time, through the proper channel.
- Boost acquisitionConvert customers in less that 3 min. with quick, KYC-AML – compliant on-boarding. Build a fully automated, seamless process, tailored to each user.
- Provide unique experiencesPush the right offer at the right time, via the best channel. Use customer data and insights to create segment-specific offers.
- Accelerate time-to-marketCustomize offers in days. Access a centralized product catalog, and bundle partner products and services together with your own. Expand the range of options for your customers.
- Design cross-channel bankingReduce customer churn with 24/7 accessibility on mobile, web, and tablet. Link all touchpoints to ensure continuity and quality of experience.
- Protect customers’ dataWe take care of GDPR compliance, including sophisticated management capabilities. Get insights into customer behavior while remaining fully compliant.
- Lower cost-to-incomeChoose how to deploy: cloud, hybrid or on-premise. Boost efficiency and easily cope with fluctuating customer usage.
Omni-channel Digital Banking
Engage with customer across channels to ensure the best possible customer experience. Create cross-channel customer journeys on mobile, desktop, tablet, ATM, in-branch, agency (branchless) and WhatsApp.
Convert prospects into customers in less than 3 minutes. Provide quick and easy onboarding with flexible, ready-to-connect AML – KYC compliant processes, enhanced by smart identity authentication & verification. Ensure a great customer experience right from the start.
From your own segment-specific products & services to complex partner bundles, launch offers through the right channel, at the right time.
Increasing onboarding conversion with hyper-personalizationFeb 12, 2021> ReadIncreasing onboarding conversion with hyper-personalizationSBS and cxpartners conducted a deep dive into personalized onboarding journeys to better understand how customization affects the propensity to buy.> Read
- #Digital transformation
Customer pathway takes center stage in digital revolutionJan 22, 2021> ReadCustomer pathway takes center stage in digital revolutionThe digital metamorphosis observed over the last few years has inspired banking institutions to put the customer at the heart of their strategy.> Read
- #Open Banking
The journey toward becoming an ‘engaging bank’Nov 28, 2019> ReadThe journey toward becoming an ‘engaging bank’During this series of articles, we’ll look at the journey a bank needs to make to become an engaging bank, including the challenges and solutions it will encounter along the way.> Read
- #Digital transformation
From a traditional bank to an engaging oneFeb 27, 2020> ReadFrom a traditional bank to an engaging oneIn the second installment of this series, Bruno Cambounet explains the practical steps a legacy bank can take toward becoming an “engaging bank,” and the challenges it will face along the way.> Read